7 Big Reasons Why Over 50 Organizations in Maricopa County Choose Plexus Technology for Support
1
98% or Higher Customer Satisfaction. Our YTD CSAT (customer satisfaction) score is 100%, we GUARANTEE your organization’s satisfaction to 98% or higher for the calendar year, or your renewal rate will decrease by 50%.
2
High Season Availability. Each industry has a high season, and we GUARANTEE support to be available during these extraordinary times of need. We know timing is crucial, whether it’s grant season or tax season. So we make your technology operate for you the way you NEED it in those critical times.
3
Security You Can Trust. Non-profit organizations rely heavily on donors, and financial services manage real money and sensitive data daily. Our proactive security infrastructure means that your organization, donors, and clients’ financial details are always protected.
4
Over Two Decades of Experience. We maintain over TWO DECADES of working with non-profit and financial service technologies, which means we are not learning on your time. Instead, we have solutions from the beginning. We understand the unique software, deadlines, and mission needed to complete the job.
5
For example, we understand downtime burns valuable time and money, which cannot happen!
6
We bring innovation and solutions to the table that your team, donors, and clients would be proud of.
7
We understand how important it is to have local support at a moment’s notice. Whether resolving the issue remotely within minutes or deploying a technician on-site, your organization will have a local Maricopa County resident available for immediate need.
