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The Essential Features to Look for in a Business VoIP System 

Businesses implementing the right VoIP system experience significant advantages in communication flexibility, productivity, and cost savings. Because there are so many platforms with similar benefits, decision-makers tend to focus on dashboards and pricing tiers instead of the features that make the business run every day. IT managers, operations managers, and small business owners should choose a system that works with the way their team works and with their plans to grow in the future.

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Victoria Gould June 14, 2025
Blog

5 Ways VoIP Can Revolutionize Your Business Communication 

Outdated phone systems are one of the last remnants of legacy infrastructure for many growing businesses. But traditional landlines are rapidly losing ground to more agile, affordable, and scalable alternatives. One of the most transformative of these is Voice over Internet Protocol (VoIP), a technology that routes voice calls over the Internet instead of copper wires. While the concept has been around for years, recent advances in connectivity, software, and unified communications have made VoIP a practical, game-changing solution for businesses of all sizes.

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Victoria Gould June 7, 2025
Social engineering attacks
Cybersecurity

Social Engineering Attacks: The Secret Behind Why They Work

Cybercriminals don’t need to use brute force or write malicious code to break into your systems. All they need to do is target your people. That’s what social engineering is all about. It’s a method that relies on psychological manipulation to bypass technical safeguards to get inside your business and

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Victoria Gould June 4, 2025
Blog

Managed IT Services vs. In-House IT: Which is Right for Your Business?

Managing your company’s technology is one of the most consequential decisions a business leader can make. Your company’s long-term stability will depend on whether you choose in-house IT staff or managed IT services. This is true whether you want to streamline operations, make a plan, or make sure systems run smoothly.

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Victoria Gould May 24, 2025
Hand shows a data cloud with a protective shield.
Cybersecurity

Protecting Your Business in the Cloud

When protecting your business in the cloud, what’s your role? The cloud gives you the flexibility to run your business from anywhere, the efficiency to enhance your team’s performance, and a strategic edge to stay ahead of competitors without a huge cost. But here’s the thing—it’s not all sunshine and

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Victoria Gould May 21, 2025
Security of cloud computing and server. Encryption networking and connect technology.
Cybersecurity

Why Cloud Security Matters for Your Business?

You moved to the cloud for speed, scalability and savings. You stayed because it gave you flexibility, faster deployments and easy access across teams. But while the benefits are real, so are the risks. One wrong click or downloading one corrupted file can open a crack—and someone out there is

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Victoria Gould May 7, 2025
Reasons to Partner with an Excellent IT Service Provider
Cybersecurity

3 Reasons to Partner with an Excellent IT Service Provider

Running a business is a balancing act. You’re constantly managing growth, operations, and security while trying to stay competitive. But as technology evolves, so do the challenges. Cyberthreats are more sophisticated, compliance requirements keep changing and downtime is more expensive than ever. Without the right IT expertise, these challenges can

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Victoria Gould April 16, 2025
Why a Proactive Approach Is Worth the Investment
Cybersecurity

Why a Proactive Approach Is Worth the Investment

Think about the last time an unplanned IT problem disrupted your business operations. Maybe it was a cyberattack, a server crash, or a slow network that affected the daily workings of your business. How much precious time did you lose? How much frustration did it bring to you and your

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Victoria Gould April 2, 2025

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What Every Business Owner Must Know About Protecting And Preserving Their Network

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High Quality Service with Accountability

Plexus Technology consistently provides high-quality service both swift and extensive.
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One of the biggest benefits of utilizing Plexus Technology for phone service is using an automated IVR to route calls to the correct department.
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The complete peace of mind knowing that our technology is the best it can be and is protected as much as possible is all because of Plexus Technology.
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I love the confidence of knowing that Plexus is in my corner, and it means I do not worry about any computer or phone issues that arise.
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Plexus is the Team You Want

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IT Provider that Understands Business

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